Shipping and return
Collectors Club ships to al EU-countries with GLS. All shipments are fully insured. For shipments to non-EU countries, please contact us.
You will receive a tracking number of your shipment. During the shipping process you will be informed via email.
Orders of more than 500 EUR can be shipped in multiple packages
Timing indications are expressed in business days
RETURNS & REPAIRS
We’re pretty confident that you will fall in love with your Collectors Club items and will want to cherish them forever.
But because there always is a very small chance that you would reconsider or had expected something else, we offer an easy and generous refund or replacement policy.
Please use the return label delivered with your parcel to send back the item(s) you whish to return.
Collectors Club commits to reimburse all purchased items returned within 14 days following the date of delivery as long as the return conditions have been respected, meaning in short that the item is sent back to us in its original and complete packaging and condition (not worn longer than needed to try it on, nor used, stained or damaged).
The fee for all returns are €10 (Benelux, EU-countries).