FAQ

Payment

  • Which payment methods do you accept?

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  • Can I shop in other currencies than €?

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  • When will my card be charged?

    If you pay by debit card or PayPal, we will take payment at the point your order is placed on our site. If you pay by credit card, full payment is usually taken once your order is ready for shipping, though your bank or card issuer may reserve the order amount in your account immediately.

  • Do you keep my bank details save?

    We keep your personal data private and confidential and only give it out with your consent or if we are legally permitted to. For further details, please see the Privacy Policy.

  • Can I pay at the A Suivre stores?

    Only when you make a reservation. Pick-ups in store always need to be paid in advance by our secure webshop payment.

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